BOOKING TERMS & CONDITIONS
It is the responsibility of each guest to read the terms and conditions of your booking. Your booking is bound by these terms. Payment of Deposit to Sheenco Travel signifies acceptance of the following terms and conditions;
Passage to Ireland:
Sheenco Travel provides a ‘land only’ service -an incoming tour operator. Sheenco Travel therefore is not responsible for passenger travel into or out of Ireland/Britain. Sheenco Travel may sell airline tickets as part of an affiliate program but all responsibility for the sale of the airline rests with the licensed agent. Sheenco Travel will not be responsible for any delays, cancellations or other hindrance of passage to your point of entry.
Deposits & Payments:
For bookings made more than 90 days before departure, a non-refundable 25% deposit of the land-cost total is required. The remaining balance is due 90 days prior to departure. There are certain exceptions to these deposit requirements for certain products and they are listed below. If full payment is not received, reservations will automatically cancel and deposit payment become forfeit. No travel documents or confirmation numbers will be e-mailed out until full payment has been received. We are pleased to accept payment by Visa and MasterCard. Payments by Discover and American Express will incur an additional service fee of 2%. We can also accept wire transfers. Bookings made within 30 days of arrival must be paid in full by wire transfer. In this case Sheenco Travel will supply bank details to process payment by wire transfer.
Package tour dates are not guaranteed. Should tour suppliers cancel the itinerary prior to arrival Sheenco Travel will offer the next available date at no additional land cost. If this is not acceptable, a full refund of the cost of the tour will be made. Sheenco Travel cannot accept responsibility for any extra fees or costs relating to such a package booking. If you have purchased an airline ticket which is non-refundable, make certain you understand the conditions under which the ticket is issued – as due to non-refundable airfares Sheenco Travel is not responsible for any cancellation penalties.
General Cancellation Fees:
Up to 90 days before date of arrival – loss of deposit
Between 89 to 30 days before date of arrival – 50%
less than 30 days before date of arrival – 100%
Sheenco Travel strongly recommend you purchase travel insurance for your trip and are pleased to offer a range of options through our partners at the Travel Insurance Center. For a detailed quote and/or to purchase comprehensive travel insurance for your vacation please CLICK HERE and complete the requested information. Don’t forget to add in the cost of your airfare if you would like the cost of your flights included in your travel insurance. If you have any questions regarding travel insurance or need help choosing the plan that is right for you please call the Travel Insurance Center on +1 866-979-6753 or +1 402-343-3699. If purchasing your travel insurance over the phone please quote the source ID SheencoTravel.
You will be charged, an amendment fee of $30 (“Amendment Fee”) by Sheenco Travel for all permitted passenger-initiated changes made, after receipt of deposit or full payment by Sheenco Travel. Hotels, Car Rental companies, Coach Hire etc. may charge additional fees for changes or cancellation. Changes to or cancellation of part or all of your travel package must be notified to Sheenco Travel in writing before we can make any changes or cancellations.
Travel Documents including confirmation numbers will be emailed 14 days in advance of departure date.
Unused package arrangements:
With regard to unused accommodations, services or features of any package Sheenco Travel cannot make refunds or exchanges unless agreed upon prior to departure. Any disputes or claims should be submitted to Sheenco Travel in writing no later than 28 days after the end of the tour.
Sheenco Travel is not responsible for acts of God, weather, government actions, mechanical breakdowns, missed connections or related expenses to/from flights or any other situations outside of its control. To safeguard against unforeseen circumstances, we strongly advise you purchase travel insurance.
Sheenco Travel will not be in a position to reimburse or compensate for lost travel arrangements due to your arrival into Ireland/Britain being delayed beyond your scheduled arrival date because of delay or cancellation by the air carrier. We recommend you purchase Trip Insurance to protect against this.
Reservations will be secured on receipt of your deposit. It is the Guests responsibility to notify Sheenco Travel if they are in breach of any of the car rental company’s terms & conditions. See separate Terms and Conditions for the Car Rental Companies shown at the end of this document.
Please Note a credit card imprint is required from the Car Rental company when you are picking up your car to cover any excess (deductible), fuel deposit etc. All our Car rentals include all compulsory insurance, unlimited mileage, and all taxes. Any rentals where the vehicle is not returned to the same location as it is collected will be subjected to a one way fee payable directly to your Rental Car company at pick up time. Your car rental company will offer additional optional insurances at the point of pick up. This and any other optional extras (additional driver(s), child seats, GPS, etc) will be billed directly to you by the car rental company.
Please be advised we use different companies in Ireland and the UK so please ensure you review the correct ones that relate to your package. For combined trips to Ireland and the UK you may be using both car rental companies in which case you will need to review the detailed terms and conditions for both countries. If you have any questions in relation to your car rental please contact your Luxury Travel Specialist.
Reservations will be secured on receipt of your deposit. Sheenco Travel will book the hotels requested by the Guest but will offer an alternative of the same standard as close as possible to the location requested if the Guest’s first choice is not available. Where the first choice of accommodation is not available and the alternative offered is not suitable the booking deposit/payment on your hotel accommodation is refundable.
Chauffeur Driven Tours
Reservations will be secured on receipt of your deposit. All Chauffeur Driven Tours include all taxes and fees, driver’s expenses, vehicle rental, gas, insurance.Optional extra costs to be covered by guest include tolls, ferries and parking costs. Gratuity not included. Driver/Guides are available for 8 hours per day in accordance with Irish law with a minimum overnight rest period of 11 hours.
Escorted Coach Tours:
Reservations will be secured on receipt of your deposit. When you make your confirmation with us any change or cancellation you make will be subject to cancellation penalties or change fees. Please specify preferred room type at time of booking. Sheenco Travel reserve the right to change any tour itinerary as required.
Sheenco Travel, is not responsible for any property damage, personal injury or other loss incurred by a guest on any travel (organized by Sheenco Travel), arising omissions or acts by any hotel, air carrier, car rental company, subcontractor or other person or organization, public transport company, whether or not the company in question is performing services provided to Sheenco Travel. All vouchers and tickets are supplied and issued subject to the foregoing and to any terms and conditions under which transportation and services are rendered. Sheenco Travel does not accept responsibility for losses or expenses due to changes or delays in schedules or flight cancellations due to war, mechanical problems, strikes, sickness, quarantine, weather or other causes. Customers must bear all such expenses or losses.
Guests contract with Sheenco Travel is subject exclusively to and is governed by and constructed in accordance with the laws of the countries they are visiting (Ireland/Britain) and are subject to the exclusive jurisdiction of those countries (Irish/Britain) courts.
Should you have any problems during you vacation in Ireland, please do not hesitate to contact Sheenco Travel and we will be very happy to assist you in any way we can.
CAR RENTAL TERMS & CONDITIONS:
Please check your final itinerary for details of your car rental company
HERTZ (Ireland Only)
Deposit: Credit Card ( Damage Excess & Fuel Deposit )
Credit Card at commencement of rental is mandatory – to cover for Toll Fee’s, Speed Camera’s, Parking Offenses etc….
Cash payment can be made at end of rental
Tax: Included at a rate of 13.5%.
Airport / Location Service : LSC is included in the rates.
Hours Grace: Clients are permitted a 29 minute period of grace.
23 / 24 years – can drive groups A, B & E only
A young driver surcharge will be applied payable directly to the car rental company – this is EUR 26 (including tax) per day.
25 Years Groups A, B, C, E & F
27 Years Groups D, J, Q, G, P, S & V
30 Years Groups I, M, N, T, W & Y
Maximum Age :
Customers who are aged between 75 – 79 years can rent under certain conditions :-
1 )Must hold a current motor insurance policy and drive regularly.
2 ) Provide a letter from their doctor to state that they have been in good health for at least 12 months.
3 ) Provide a letter from their insurers to state that they have not been involved in any incidents in the last 5 years.
Must hold a current national license valid for at least 2 years or more at date of rental. Learner /provisional drivers and/or seriously endorsed license holders are not entitled to rent a vehicle e.g dangerous driving endorsement or drink driving disqualification.
One Way Fees
One Way / Southern Ireland: One Way rentals are free of charge between Dublin Airport & Dublin Downtown Locations ( South Circular & North Circular Road Locations ) on all rental durations.
A one way drop to any other Hertz Location will incur the following fee’s :-
3 + days => One Way Fee of EUR 70
Kerry Airport / South Circular Road / North Circular Road / Shannon Airport
Knock Airport / Sligo / Cork Airport / Cork City / Wexford / Waterford City
One Way / Northern Irl : A one way fee of EUR 160 is applicable for returns to the following locations in Northern Ireland :- Belfast Int’l Airport / Belfast City Airport / Belfast Downtown / City of Derry
The following insurances are included:
1 ) Compulsory Motor Insurance
2 ) Collision Damage Waiver ( CDW )
3 ) Theft Protection ( TP )
Compulsory Motor Ins: By Irish Law, the car rental company must provide Insurance for any damage to any other vehicle/Property or Injury to another person ( including death ). Compulsory Motor Insurance does not insure against damage or repairs to the car (see Collision Damage Waiver – CDW below ) or does not insure against injury or loss to the Driver.
Theft Protection: Theft Protection ( TP ) is included and provides Insurance for the rental vehicle in the event it is stolen, subject to the damage excess to be paid by the Renter – see below
Collision Damage Waiver: Collision Damage Waiver ( CDW ) means the Driver is insured in relation to Damage to the rental vehicle subject to the damage excess to be paid by the renter which are as follows;
EUR 1,600 Car Groups A & B
EUR 2,000 Car Groups C, D, Q, E & F
EUR 2,500 Car Groups J, G, V, P & W
EUR 3,000 Car Groups S, T, I, M, N & Y
Optional Insurances available to the renter
Super Cover: Super Cover ( SCDW ) can be added to a rental which reduces the damage Excess to Zero . The following are the applicable amounts payable directly to the car rental company:-
EUR 16.00 per day Car Groups A & B
EUR 19.00 per day Car Groups C, D, E & F
EUR 21.00 per day Car Groups G, J, P, Q, V & W
EUR 30.00 per day Car Groups S, T, I, M, N & Y
Tyres, Wheels, Keys or fuel are not covered by Super Cover. Terms & Conditions apply. Prices are subject to change.
Driver & Baggage: DBP / PAI is optional at EUR 5.50 per day or EUR 38.50 per week payable directly to the car rental company.
Additional Driver: A charge of EUR 9.50 per day, per each additional driver will be applied, including tax – this is payable directly to the car rental company.
Optional Extras – Payable directly to the car rental company
Baby Seats: Available on request – baby seats are suitable for children aged between 6 Months – 4 / 5 years. A charge of EUR 40 per hire will be applied and if the Seat is not returned at the end of rental a charge of EUR 100 is applied.
Booster Seats: Available on request – booster seats are suitable for children aged between 5 – 11 years. A charge of EUR 15 per hire will be applied.
GPS: GPS Units ( Hertz Neverlost ) can be hired at a charge of EUR 15.89 per day Or EUR 73.78 per week, including tax.
Fuel: Vehicle is provided with a full tank of fuel, once returned full no additional. Fuel charge to be applied. If not returned full, fuel charge will be applied Plus a refueling service charge of EUR 9.50 including tax.
Fuel Purchase Option: Renters have the option of prepaying for a tank of fuel at the start of the Rental at a discounted rate ( to be advised at time of pick up ). With this Option renters should aim to return their vehicle empty or as close to empty as possible, as there is not a refund for unused fuel.
At the start of every rental, each renter is asked to familiarize themselves by viewing digital photographs of the car with annotations circled in red to alert to any Pre-existing damage or defects recorded by the representative when carrying out the Vehicle Pre-Inspection ( VPI ). The photographs of the rented car are assigned at the desk to the renters Rental Agreement number and a copy of the PDF report is emailed to the customers email address.
When renters receive their vehicle they are asked to re-check that the vehicle matches the VPI – if not the report can be amended prior to departing & a supplement report is emailed to the renter reflecting the changes.
In the event of damage to the rental vehicle – renters are liable for the Limited Excess charge ( or standard excess if the LEP has been revoked due to an incident ) . Clients may also be liable for the following additional amounts :-
A ) Damage to the vehicle clutch assembly which is determined to be caused by driver error.
B ) Damage to the vehicle as a result of driving through flood water and / or water damage.
C ) Damage to the vehicles engine and / or components caused by gross negligence.
D ) Damage incurred as a result of contaminated / incorrect fuel.
E ) Damage to the vehicle caused by the loss or theft of the keys or locking the keys inside the vehicle.
F ) Damage sustained by the vehicle being driven off-road.
G ) Call-out charges in the event of Emergency Roadside Assistance being required.
H ) Recovery charges by specialist equipment
The vehicle is checked in at time of return & compared with the VPI report created at time of pick up. New damage is recorded and a copy of the report is sent again to the customers email & our Damage / Claims Department for processing.
All incidents with the rental vehicle ( traffic accident, loss, damage or theft of the vehicle ) should be reported to car rental Head Office immediately and to the Police. If there are 3rd parties involved – their details should be obtained ( vehicle registration numbers, owners, drivers, insurers and policy numbers and of all witnesses names, addresses & telephone numbers ). An incident report form will need to be completed also.
Traffic fines / Toll charges
The renter is fully responsible for all fines and any consequences of the violation of traffic & parking prohibitions during the rental. Where the car rental company is required to pay such fines, the renter agrees that we may debit their credit or charge card during the rental or after the return of the vehicle with the amount of any fine, plus an administration fee.
A tolling system without barriers is now in use between Junction 6 ( N3 Blanchardstown ) and Junction 7 ( N4 Lucan ) on the Dublin M50 Motorway. The car rental company will be charged automatically for each toll as all rental vehicles have been registered with the Toll Operator. A Toll Fee of EUR 3.10 per usage will be charged directly to the customer on their credit card. Toll prices are subject to change.
At all other Tolling Booths in Ireland – barriers are in place & cash payment facilities are available – the renter is responsible for payment at each of these.
|Taxes||State Tax (STAX) 20%|
|Surcharges||Airport Fee (AAF) 17.5%|
|Theft Protection||Collision Damage Waiver includes theft protection|
|Third Party Liability||Included in the rate|
|Mileage||This is unlimited|
|Collision Damage Waiver – Exclusive Rates||Rates include third party liability for one driver and unlimited mileage.|
|Collision Damage Waiver – Inclusive Rates||Rates include damage waiver, unlimited mileage and third party liability for one driver with the following excess – £1000.00 for groups A group – MBMR/MBMN, B group = EBMR/ECMN , C group = CCMR , D group = CDMR , and E group = IDMR , F group = SDMR , B auto =EBAR/ECAN , C auto = CCAR , D auto = CDAR ,E Auto= IDAR and F auto= SDAR . £1150.00 for groups MMPV/ IVMR , MMPVA/IVAR/FVMR (MPV), MPV auto= FVAR , IKMN (Van – small cargo), SKMN (Van- medium cargo ), and FKMN (Van – large cargo) £1,400.00 for Groups PDMR (Small manual prem), PDAR (Auto Small Prem), LDMR ( Prem Manual medium) LDAR (Automatic – medium prem ), IFAR (Man – Small 4×4 ) IFAR (Auto – Small 4×4 ) and FFMR (Manual – Large 4×4 ), FFAR (Automatic – Large 4×4 )
The excess can be reduced voluntarily at the Enterprise branch by subscribing on arrival to an Extended Protection; rates can be verified at that time as they vary. Any of these charges are non refundable by Enterprise and do not form a part of any relationship with the client.
|Collision Damage Waiver – Super Inclusive Rates||Rates include damage waiver, unlimited mileage and third party liability for two driver with the following excess – £100.00 for groups A group= MBMR/MBMN , B group= ECMN/EBMR , C group = CCMR, D group = CDMR , and E group = IDMR , F group = SDMR , EBAR/ECAN =B automatic, CCAR (C auto), CDAR (D auto), IDAR (E Auto) and SDAR (F auto). £250.00 for groups IVMR(MMPV) ,IVAR (MMPVA) , MPV =FVMR , FVAR (MPV auto), IKMN (Van – small cargo), SKMN (Van – medium cargo), and FKMN (Van – large cargo) £500.00 for groups PDMR (Manual – small premium), PDAR (Automatic – small prem), LDMR (Manual medium prem) LDAR (Auto – Medium Prem ), IFAR (Man -Small 4×4 ) IFAR (Auto – Small 4×4 ) and FFMR (Manual -Large 4×4 ), FFAR (Auto – Large 4×4 )|
|Additional Driver||· All rental requirements must be met by any additional drivers.
· The primary renter must appear at the rental counter with additional drivers.
· The rental agreement must be signed by all additional drivers.
· Only at the pick up location can the additional driver be added to the contract . An additional daily fee may apply for any Additional Drivers.
|Rate/Day||The charge for an any additonal drivers is £5 per day|
|Age Requirements||A drivers has to be minimum 25 years of age. If a driver is aged 25 – 29 they can rent all vehicles except large size (MPVA and MPV)MPVs , PDMR/PDAR = Small Premiums , LDMR/LDAR – Large Premiums , V6 vans and IFMR/IFAR and FFMR/FFAR = 4x4s . All vehicles can be rented by drivers who are age 30+.|
|Child Safety Seat||At our airport locations child seats are available for a cost of £9.00 per day up to a maximum of £99.99 per month and must be ordered when you book your car hire. Child seats can go one way at a cost of £35.00 per rental. Staff at the pick up point will not fir the seats – this is required by the customers themselves. If the child seat requires replacing a fee of £130.00 is charged. (all charges above are subject to all applicable taxes)|
|GPS Navigation Device||GPS units are available from airport locations at a cost of £13.32 per day up to a maximum of £66.62 per month. There is a replacement fee of £170.00 on all units.(all charges above are subject to all applicable taxes)|
|Cross Border Policy||Vehicles must be dropped back to the country it was rented from – no rentals can leave the UK Mainland except for travel to the Republic of Ireland or Northern Ireland . If you wish to take the vehicle to Mainland Ireland — there is a charge of £125 per rental. Notice of 48 hours notice is needed to drive a vehicle across the border so the local branch must be contacted before collection of the vehicle. The cost to go from Northern Ireland to Southern Ireland will be £75|
|Oneway rentals||A one way fee of £50 is incurred by all Rentals where the vehicle is not returned to the same location as it is collected. One way rentals are permitted only within mainland UK only.|
|Renter Requirement||Every driver must hold a valid, full national license and will need to meet the minimum age requirements from the rental location.
UK License: Must have held a full UK driving licence. Where applicable a photo driving licence must be shown. Drivers with a paper license only must also present a photo ID in the form of a Police Warrant Card, Armed Forces ID Card or Valid Passport, . No other form of Photo ID is acceptable. Anyone with a UK based address who pays with a debit card will need to pass an online check as confirmation of their residence at the given address. A driver will not be allowed to rent a vehicle if the check fails.
If you are a UK National who resides overseas you are advised to use a driving license from the country they now live in or they will be subject to the above.
Overseas Licence: With all non European licences an international driving permit is necessary if the licence is printed with characters or a language differing to that of the renting country. A domestic licence is also required to be shown when an International Driving License is necessary, if a non-EU license is held by a UK resident they can drive in the UK for up to 12 months from the time they become a resident. After these 12 months have passed, the overseas licence will then become illegal in the UK and must then be transferred for the UK license. If you use a non-EU licence then you must provide a valid passport at rental reservation and the driver’s name must match that on the driving licence. We reserve the permission to seek supplementary ID or carry out additional identification checks if required which may include an identity check with an external credit organisation
|Payment Policy||All prime Debit and Credit cards (excluding Solo, Prepaid, Electron, Visa, Diners Club and all unembossed creditcards/debit/maestro) are accepted. A £200.00 security deposit will be charged to your card on collection of the vehicle. A £500 deposit is necessary for all premium rentals. On return ( acceptable) of the vehicle, the security deposit will be credited. Cash or cheque payment will not be accepted. All Debit and Credit cards used for deposit or payment must be in the renter’s name. A Debit card cannot be used to rent 4 x 4s.|
|Refueling Policy||A minimum ¼ tank will be provided with vehicles . There is a choice of either payment for used Fuel on return of the rental vehicle or Pre-Purchase Fuel.|
|Freesell||All car types: No Freesale Available|
|Delivery & Collection||Delivery and Collection is not available.|
|Roadside Assistance||Emergency contact details for 24/7 roadside assistance can be found on the rental contract. If required customers should call this number . We are entitled not to replace the vehicle and pass on specific repair/callout charges to the customer depending on the situation.|
|Roadside Assistance Protection (RAP)||The agreement between the renter and Enterprise is the Roadside Assistance Protection (RAP) by which Enterprise agrees to relinquish the entitlement to collect for tyre damages, lost key and lock out service, any glass damages and call out – breakdown service. As stated in the rental agreement any actions that void RAP are subject to coverage.|
|Rate/Day||RAP is charged at £5.75 per day from Airport locations
RAP is charged at £6.00 per day from Home city locations
|Taxes||State Tax (STAX) 13.5%|
|Surcharges||Airport Fee (AAF) 19%|
|Theft Protection||Collision Damage Waiver – theft protection included here|
|Third Party Liability||This is included in the rate|
|Collision Damage Waiver – Exclusive Rates||Rates include third party liability and unlimited mileage for one driver.|
|Collision Damage Waiver – Inclusive Rates||Rates include unlimited mileage, damage waiver, and third party liability for one driver with the following excess – €1600.00 for groups MBMN/MBMR (A group), ECMN/EBMR (B group), CCMR (C group), CDMR (D group), ECAN/EBAR (B auto), CCAR (C auto), CDAR (D auto) €1750.00 for IDMR (E group), SDMR/SDMD (F group), , IDAR (E Auto) and SDAR/SDAR (F auto), SVMR/ IVMR (MMPV), SVAR/ IVAR (MMPVA) FVMR (MPV), FVAR (MPV auto), IKMN (small cargo van), SKMN (medium cargo van) and FKMN (large cargo van).
€2500 for PDMR (Small Prem Man), PDAR (Small Prem Auto), LDMR (Medium Prem Man) LDAR (Medium Prem Auto), IFAR (Small 4×4 Man) IFAR (Small 4×4 Auto) and FFMR (Large 4×4 Man), FFAR (Large 4×4 Auto)The excess can be voluntarily reduced at the Enterprise branch on arrival by subscribing an Extended Protectionl; rates vary and will be clarified at that time. Any charges agreed do not form a part of any agreed relationship with the customer and are non refundable by Enterprise.
|Collision Damage Waiver – Super Inclusive Rates||Rates include unlimited mileage, damage waiver, and third party liability for one driver with the following excess – €100.00 for groups MBMN/MBMR (A group), ECMN/EBMR (B group), €250.00 for CCMR (C group), CDMR (D group), and IDMR (E group) SDMR (F group), ECAN/EBAR (B auto), CCAR (C auto), CDAR (D auto), IDAR (E Auto) and SDAR (F auto). for groups IVMR (MMPV), IVAR (MMPVA) FVMR (MPV), FVAR (MPV auto), IKMN (small cargo van), SKMN (medium cargo van), and FKMN (large cargo van), PDMR (Small Prem Man), PDAR (Small Prem Auto), LDMR (Medium Prem Man) LDAR (Medium Prem Auto), IFAR (Small 4×4 Man) IFAR (Small 4×4 Auto) and FFMR (Large 4×4 Man), FFAR (Large 4×4 Auto)|
|Additional Driver||· All additional drivers must meet all rental requirements.
· Additional drivers must appear at the rental counter with the primary renter.
· Additional drivers must sign the rental agreement.
· An additional daily fee may apply for any Additional Drivers.The additional driver can only be added to the contract at the pick up location.
|Rate/Day||Additonal drivers are charged at €7 per day|
|Age Requirements||All drivers must have been eligible to hold a licence for eight years to rent up to a class SDMR vehicle. For SVMR/IVMR, FVMR, FVAR (MPVs) vehicles and IKMN and FKMN (vans) renters must have been eligible for a licence for eleven years. PDMR (Small premium) vehicles are only available from airports to renters eligible for a licence for more than 13 years.|
|Child Safety Seat||Child seats are available at our airport locations for a cost of €10.00 per day up to a maximum of €100.00 per rental and must be pre ordered at the point of reservation. All child seats have to return to the airport. Customers will be required to fit the child seat themselves. Child seats have a replacement fee of €130.00. (all charges above are subject to all applicable taxes)|
|GPS Navigation Device||GPS units are available from airport locations at a cost of €15.51 per day. GPS units cannot go one way and have a replacement fee of €190.00. (all charges above are subject to all applicable taxes)|
|Cross Border Policy||There is no charge for taking the vehicle to Northern Ireland. No vehicles rented from Enterprise Rent-A-Car can be taken out of Mainland Ireland. All vehicles must be returned to the territory where it was rented. Please contact the local branch prior to collection of the vehicle to arrange this.|
|Oneway rentals||All Rentals where the vehicle is not returned to the same location as it is collected will be subjected to a one way fee of €50. One way rentals are only allowed within mainland Ireland only. There will be no charge for one ways between the following routes: 1 – Dublin Airport and Dublin City Centre 2. Dublin Airport to Shannon Airport|
|Renter Requirement||Must meet the location’s minimum age requirements of 25. All drivers must hold a full, valid national license. Irish/ UK License: Both the photo-card and paper counterpart must be produced. For old style paper licences, the driver must also provide an additional form of photographic ID in the form of a Full Valid Passport. Overseas Licence: International driving permit is required with all non European licences if the driving licence is written in a language or characters different to those of the renting country. Even when an International Driving License is required, a domestic licence must be provided. UK residents that hold a non-EU license may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent. A renter holding a non-UK licence must produce a full valid passport at the time or rental and the reservation name must match the name on the driving licence. Please note, we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external credit organisation
There is not not maximum age to rent.
|Payment Policy||All major Credit cards (no debit cards) are accepted. On collection of the vehicle, the rental charge at a €500.00 security deposit will be charged to your card. On acceptable return of the vehicle, the security deposit will be credited. Payment is not accepted by either Cash or Cheque. All debit or credit cards must be in the name of the renter and present at the time of rental. All cards must be present at the time of rental. We do not accept Cash, Prepaid, Currency, Dinners club, Discover or Maestro Cards.|
|Refueling Policy||Vehicles will be provided with a minimum ¼ tank. The customer has the option of either Fuel Pre-Purchase or to pay for used Fuel on return of the rental vehicle.|
|Freesell||All car types: No Freesale Available|
|Delivery & Collection||Delivery and Collection is not available.|
|Roadside Assistance||On the rental contract you will find contact details for emergency 24/7 roadside assistance . If required, call this number. We are entitled not to replace the vehicle and pass on certain callout/repair charges to the customer.|
|Roadside Assistance Protection (RAP)||Roadside Assistance Protection (RAP) is a mutual agreement between Enterprise and the renter by which Enterprise agrees to relinquish its entitlement to collect for tyre damages, breakdown call out service, any glass damages and lock out and lost key service . Coverage is subject to the actions that negate RAP, as stated in the rental agreement.|
|Rate/Day||RAP is charged at €4.40 per day + APT +VAT|